Anytime
Powered by 360SPRO
Powered by 360SPRO
with Our vConsultant!
Awesome features
Supporting Your Success,
24/7
We keep your IT running smoothly.
Deep Module Expertise
Deep Module Expertise
Various SAP Support chatbot each is equipped with an in-depth knowledge base tailored specifically to its respective SAP module.
This ensures that the chatbot can accurately address queries related to that module’s processes, configuration, and common issues.
Automatic Ticket Creation
Automatic Ticket Creation
When an issue cannot be resolved by the vConsultant, users are offered the option to seamlessly escalate the issue to the support team.
Upon user approval, the system generates a detailed support ticket, capturing all relevant information.
Multi-Language Support
Multi-Language Support
Our vConsultants are designed to cater to a global user base by offering full support in multiple languages.
This allows users to interact with the system in their preferred language, ensuring clear communication and a seamless experience regardless of their location.
Conditions are applied for individual service Terms & Conditions
Additional reasons to choose our support
Making , Support Simple,
So You Can Thrive
by focusing on your core activities and goals while enjoying the benefits of hassle-free, effective support.
1
By integrating customer feedback, we continuously optimize our processes to provide you with the best support. Your opinion matters to us, and we use it to constantly evolve.
2
Our support process is designed to offer you complete transparency. We keep you informed throughout the problem-solving phase, including displaying the tokens you've used and those still available.
3
Your satisfaction is our top priority. With a guaranteed resolution of your inquiry within 12 to 48 hours by our experienced team, you can rest assured that your IT support needs will be met to your fullest satisfaction.
About 360SPRO vConsultant
Your Trusted SAP Companion
360SPRO vConsultant is suitable for SAP professionals of all levels—junior, senior, and students—providing tailored support that enhances learning, streamlines problem-solving, and boosts productivity in navigating SAP systems.
Response Time
90%
Accuracy
95%
User-Friendliness
100%
Customization
80%
How it Works
We have some easy steps
to process
Register
Create your account by providing essential details, including your name and email, to gain access to the 360SPRO vConsultants library. Ensure your email is valid, as you’ll receive a verification link to activate your account.
01
Subscribe
As we develop vConsultants for each SAP module, select your preferred vConsultant and choose a subscription plan that suits your ongoing support and update needs.
02
Set Up Your Profile
Personalize your user profile to ensure the assistance you receive aligns with your role and preferences. Your name and email are required for forwarding inquiries to our support team.
03
Create a Prompt
Provide detailed information about your inquiry to help the vConsultant deliver more accurate responses. Please keep in mind that longer prompts will impact your token balance.
04
Provide Feedback
Share your experiences and suggestions to help us enhance the 360SPRO vConsultant service. Your input is invaluable in ensuring that our solution effectively meets your needs and improves overall user satisfaction.
05
Forward Your Unresolved Inquiry
If the generated responses do not satisfy your requirements and you have subscribed to an appropriate plan, you can forward your question to us. We will respond with a solution within 12 to 24 hours. Please note that while we handle change requests, they are not included in this program. For change requests, please open a ticket, and we will contact you within a few hours to gather details and create an estimate based on your requirements.
06
Pricing Plans
Flexible Plans for Scalable
SAP Support
Beginner
Monthly
24,99
Essentials for getting started with FICO
Ideal for junior and senior consultants with limited monthly support requirements
2 Million tokens for chatbot interactions
Englisch, German
Access to the FICO vConsultant
forwarding of unresolved queries to the 360SPRO support team
Professional
Monthly
49,99
Scale up with more tokens for expanded usage
Ideal for junior and senior consultants with higher monthly support requirements
5 Million tokens for chatbot interactions
Englisch, German
Access to the FICO vConsultant
forwarding of unresolved queries to the 360SPRO support team
Professional Plus
Monthly
99,99
Advanced AI tools with premium support
Ideal for junior and senior consultants with advanced monthly support requirements
10 Million tokens for chatbot interactions
Englisch, German
Access to 360SPRO vConsultant Library
Forward up to 2 unresolved requests to the 360SPRO support team or get 2 hrs of dedicated support.
Entreprise
Monthly
Call us
The ultimate solution for large-scale SAP Request
Ideal for startups and companies with multiple user and pay-as-you-go model
pay-as-you-go for chatbot interactions
Englisch, German
Access to 360SPRO vConsultant Library
forwarding of unresolved queries to the 360SPRO support team
Recharge Plan
Monthly
Call us
Additional support when you need it
Ideal for users forwarding more tickets monthly to 360SPRO SAP support
No contract commitment (monthly payment)
Cross-module SAP support
Competitive hourly rate: 39.99 Euros
Swift processing within 48 hours through our dedicated ticket system
Awesome Services
Our Awesome services to
give you success.
Our team have designed game changing products, consulted for companies as well.
Software Development
Software Development
Here are several qualities and attributes that make US very good in ABAP…
Mobile & Web Development
Mobile & Web Development
Certainly! Fiori is a design language and user experience (UX) design approach developed…
SAP consultation
IT consultation
IT consultation
We are a team that offers specialized advice and counsel to organizations, aiding…
Support management
Support management
A standout IT support professional demonstrates a blend of technical proficiency, effective communication…
Client’s Testimonials
Our awesome clients review for inspiration.
We have been fortunate to engage in collaborations with an extensive clientele, both within and beyond our national borders. It is through these valued partnerships that we have experienced professional growth and development.
"As a programmer, I've found your IT services to be exceptional. Your team's expertise and client-focused approach consistently deliver top-notch results. I highly recommend your services for anyone seeking reliable and tailored solutions. "
A. Naumann
Senior Developer
“Clients often rely on us to lead their projects to success. Working with your IT company has made my job as a Team Lead much easier. Your team's technical prowess, dedication, and clear communication ensure our projects run smoothly. I wholeheartedly recommend your services for anyone seeking reliable IT support. ”
S. Diwar
IT Team Lead
"Your IT company has been instrumental in streamlining our financial operations. Their solutions are not only effective but also cost-efficient. I highly recommend their services for any financial department seeking improved efficiency and results."
M. Augustin
Head of Department