Awesome features
Supporting Your Success,
24/7
We keep your IT running smoothly.
Deep Module Expertise
Deep Module Expertise
Various SAP Support chatbot each is equipped with an in-depth knowledge base tailored specifically to its respective SAP module.
This ensures that the chatbot can accurately address queries related to that module’s processes, configuration, and common issues.
Automatic Ticket Creation
Automatic Ticket Creation
When an issue cannot be resolved by the vConsultant, users are offered the option to seamlessly escalate the issue to the support team.
Upon user approval, the system generates a detailed support ticket, capturing all relevant information.
Multi-Language Support
Multi-Language Support
Our vConsultants are designed to cater to a global user base by offering full support in multiple languages.
This allows users to interact with the system in their preferred language, ensuring clear communication and a seamless experience regardless of their location.
Conditions are applied for individual service Terms & Conditions
Additional reasons to choose our support
Making , Support Simple,
So You Can Thrive
by focusing on your core activities and goals while enjoying the benefits of hassle-free, effective support.
1
By integrating customer feedback, we continuously optimize our processes to provide you with the best support. Your opinion matters to us, and we use it to constantly evolve.
2
Our support process is designed to offer you complete transparency. We keep you informed throughout the problem-solving phase, including displaying the tokens you've used and those still available.
3
Your satisfaction is our highest priority. We guarantee a resolution to your inquiry within 12 to 48 hours, and by subscribing to the Professional plan, your request will be handled by our experienced team. You'll benefit from a highly competitive hourly rate of 40 Euros, compared to the usual 80 Euros in other plans and over 150 Euros with other companies. Rest assured, your IT support needs will be fully met.
About 360SPRO vConsultant
Your Trusted SAP Companion
360SPRO vConsultant is suitable for SAP professionals of all levels—junior, senior, and students—providing tailored support that enhances learning, streamlines problem-solving, and boosts productivity in navigating SAP systems.
How it Works
We have some easy steps
to process
Register
Create your account by entering essential information, such as your name and email, to access 360SPRO vConsultants. Please provide a valid email, as a verification link will be sent to activate your account. 360SPRO does not store any personal data or incident/request information. Instead, we have partnered with Clerk, a specialist in user management, to ensure a secure and GDPR-compliant sign-up and login process.
01
Subscribe
Once you've created an account and signed in, you'll need to select a subscription plan that fits your needs.
With our range of vConsultants developed for various SAP modules, choose your preferred vConsultant and the subscription that best supports your ongoing assistance and update requirements.
Please note, some plans offer access to all vConsultants.
02
Set Up Your Profile
Personalize your user profile to ensure the assistance you receive aligns with your role and preferences. Your name and email are required for forwarding inquiries to our support team.
03
Create a Prompt
Provide detailed information about your inquiry to help the vConsultant deliver more accurate responses. Please keep in mind that longer prompts will impact your token balance.
04
Provide Feedback
Share your experiences and suggestions to help us enhance the 360SPRO vConsultant service. Your input is invaluable in ensuring that our solution effectively meets your needs and improves overall user satisfaction.
05
Forward Your Unresolved Inquiry
If our responses don’t fully meet your expectations and you are on an eligible plan, you can simply type "create a support ticket" in the chat to forward your query to our team.
We offer solutions at a competitive rate of 40 euros per request, billed hourly, with typical delivery within 12 to 24 hours.
Please note, while change requests are supported, they are not included in this program. For further details, please refer to our support guidelines below.
06
Pricing Plans
Flexible Plans for Scalable
SAP Support
Awesome Services
Our Awesome services to
give you success.
Our team have designed game changing products, consulted for companies as well.
Software Development
Here are several qualities and attributes that make US very good in ABAP…
Mobile & Web Development
Certainly! Fiori is a design language and user experience (UX) design approach developed…
IT consultation
We are a team that offers specialized advice and counsel to organizations, aiding…
Artificial Intelligence
A standout IT support professional demonstrates a blend of technical proficiency, effective communication…
Client’s Testimonials
Our awesome clients review for inspiration.
We have been fortunate to engage in collaborations with an extensive clientele, both within and beyond our national borders. It is through these valued partnerships that we have experienced professional growth and development.
You can find us
